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FAQ

Find answers to the most common questions about how FOROM works.

Purpose of FOROM

What is the purpose of FOROM?

FOROM aims to make decisions more transparent and participatory. Users can submit ideas, vote for the ones that matter most, and track their progress. Organizations (brands, local authorities, services) get a dedicated page to collect these propositions, prioritize using votes, and communicate outcomes. The goal is to give visibility to expectations and results.

Account and access

Do I need an account to post an idea?

You can explore freely. To vote, propose, and manage notifications, you need to sign in.

I did not receive the confirmation email. What should I do?

Check your spam folder and the email address you entered. You can also retry from the login screen.

Can I sign in with only email and password?

Yes. FOROM supports email/password authentication with account recovery if needed.

Can I use FOROM without being signed in?

Yes for browsing pages and propositions. Signing in is required to interact (vote, propose, comment, follow).

Propositions and votes

What is the difference between a page and a proposition?

A page is the topic (brand, city, service). A proposition is the improvement idea attached to that topic.

How are votes used?

Votes help surface the most important expectations. They support prioritization but do not replace feasibility analysis.

Why does my proposition not move forward despite votes?

Votes matter, but complexity, cost, technical dependencies, and legal constraints also influence decisions.

What statuses can a proposition have?

Open: the proposition is published and waiting for review. In progress: it is owned and being worked on. Done: the solution is shipped and live. Won't do: the proposition is not selected at this stage.

How do I create a proposition?

From a page, click "Add a proposition", or use the Omnibar directly. Write a clear title, describe the problem and expected outcome, then publish.

How do I add a solution in comments?

You can reply in comments on a proposition. Page owners can then mark a comment as a solution to highlight a useful answer.

How can a proposition status be changed?

Statuses are updated by authorized people on the page (owners/team). Changes are visible in the public tracking flow.

Can I post an idea without a page?

Yes. You can create general propositions and link them to a page later when relevant.

Pages and organizations

Who can create a page?

Any signed-in user can propose a page. Owners then manage settings and follow-up.

What is a page used for?

A page centralizes propositions, votes, and progress history for a given organization or service.

Can pages be linked together?

Yes. Parent/child link requests can be used to structure topics and avoid duplicates.

How do I follow a page?

You can subscribe to a page or proposition to receive notifications when important updates happen.

What is a verified page?

A verified page indicates that an organization has been confirmed as the legitimate owner or manager of that page.

How can I verify my page?

From the page, submit a verification request with the required details. Once approved, the page becomes verified.

How do I create a page?

Go to "Create a page", fill in the main details (name, description, category), then publish.

Can I embed my page propositions table on my own website?

Yes. FOROM provides an embed mode to display a page's proposition list on an external website.

Moderation and decisions

What is Explorer mode for?

Explorer mode helps you quickly browse propositions, filter by status, and spot trending topics.

Who decides the final status of a proposition?

Owners and teams managing the page update statuses based on real implementation progress.

How are abuse and off-topic content handled?

Page owners can moderate content and keep discussions focused on concrete improvement proposals.

Can a proposition be rejected?

Yes. A proposition can be marked as "Won't do" when it is not selected, with transparent tracking.

How do I know when an idea is truly delivered?

Once implemented, the proposition is marked "Done" and subscribers receive a notification.